Training Catalog

Participants will need an active login Verizon Reveal. Fleet Management from Public Works will facilitate User ID’s and logins. Participants are encouraged to bring their laptop so they login and explore the application during training.

For supervisors, speaking tactfully means communicating directly, clearly and firmly while also being sensitive and respectful to others to maintain a supportive and trusting work environment. Tactful communication focuses on facts, behaviors and solutions, rather than communicating bluntly or curtly with disregard for others thoughts and feelings.

Fair Labor Standards Act (FLSA) Training provides an overview of federal wage and hour laws, including minimum wage, overtime requirements, employee classification (exempt vs. non-exempt), and recordkeeping standards. This training equips supervisors and employees with the knowledge needed to ensure compliance, reduce risk, and apply FLSA regulations accurately in day-to-day operations.

Learn how to provide excellent service while maintaining professionalism under public scrutiny, including when interactions are being recorded.

Introduction to foundational concepts such as recognizing phishing emails, using strong passwords, multi-factor authentication (MFA), and how to improve one’s own security landscape.

Ready to pull back the curtain on AI? This deep dive explores the fascinating and sometimes frightening world of artificial intelligence, helping you understand how to harness its power for good. We'll uncover the hidden biases, navigate the ethical minefields, and equip you with the knowledge to use AI tools responsibly and with confidence.

This training will cover key components and best practices for creating an effective resume. Topics include identifying relevant information, showcasing skills and experiences, and formatting for maximum impact.

This session will cover how to enter, search for, and update both miscellaneous and standard receipts in Oracle Fusion, as well as provide an overview of how Treasurer’s Receipts (TRs) impact the Receivables module.

In this training we will learn how to develop an enhanced level of public speaking, by considering the audience, preparing and delivering effective presentations and most importantly, practicing!

E-mail is the preferred mode of communication in business today, and your email communication should reflect the professional that you are. This class will emphasize email manners and procedures.

FOR COUNTY EMPLOYEES ONLY This class will uncover the foundation of County Employment – the Standards of Conduct. This class will discuss what those standards mean, how they are applied, and how disciplinary action is taken when standards are violated.

This class discusses the importance of bystander training as an effective tool against harassment at work. This training will discuss the importance of reporting harassment, the process for investigating claims of harassment, and review the Yuma County Standards of Conduct and Anti-Harassment policy

Are you busy but struggling to be more productive? Trying to recall details and manage day to day interruptions with scattered notes is not the best way to make use of your brainpower. You can tackle tasks with ease and reserve your mental energy for work that drives productivity by mastering your To-Do list.

This class will review best practices in customer service – with techniques, including interacting with internal and external customers, the angry customer, and the impact quality customer service can have. Attendees will learn how to provide the kind of superior, memorable service that results in satisfied customers.

Learn how to foster a culture of psychologically safe practices to ensure team members feel safe to express ideas, concerns and take accountability for mistakes- all without fear of negative impacts.

We all have implicit biases. Course participants will learn how to recognize and manage unconscious biases that affect the way we interact with others. In addition, providing tools and strategies to promote inclusivity and diversity in our daily lives.

This class will review the Fair Labor Standards Act (FLSA) and how it defines employee exemptions. We will also review Title VII of the Civil Rights Law and what the Equal Employment Opportunity Commission (EEOC) looks at when it receives a complaint.

From having a vacant position to onboarding your new employee, this class will provide a comprehensive review of the County’s recruitment, interviewing, and selection process. This course is highly recommended for employees of all levels who are involved with the recruitment process.

FOR COUNTY EMPLOYEES ONLY Understand the importance of documenting policy violations, performance and behavioral issues, while effectively utilizing Yuma County’s progressive disciplinary tools.

This course will provide supervisors an overview of the unemployment insurance process to help recognize what their responsibilities are and the importance of documentation.