Speaking Tactfully for Supervisors

Participants will need an active login Verizon Reveal. Fleet Management from Public Works will facilitate User ID’s and logins. Participants are encouraged to bring their laptop so they login and explore the application during training.

Holding employees accountable can be difficult. It takes time, effort, and commitment. One of the major factors in a supervisor’s ability to hold employees accountable is their relationship with that employee. This class will cover individual accountability to provide insight into your own understanding of accountability and how it fits into the operations of your agency.

Learn how to identify where attitude translates into legitimate performance issues and effectively confront, coach and counsel employees whose poor attitudes and behaviors are negatively affecting your team’s performance. Also learn how to take the necessary steps to raise morale and inspire the “can-do” culture in your organization.

This workshop will offer guidance to adjust to changing work relationships, establish credibility, and assist in making the transition as smooth as possible.

This class covers harassment based on Title VII Civil Rights Law. This class also covers the supervisor’s responsibilities as it relates to harassment, including prevention, responding to a complaint, investigating or participating in the investigation and follow-up.

This workshop will provide guidance to addressing internal individual and team conflict. As a supervisor/coach/mentor, learning how to deal with team dynamics and cohesion is a part of the daily routine. This workshop will discuss the four principles: active listening, non-verbal communication, using “I” statements, and avoiding common communication obstacles.

Learn how to foster a culture of psychologically safe practices to ensure team members feel safe to express ideas, concerns and take accountability for mistakes- all without fear of negative impacts.

We all have implicit biases. Course participants will learn how to recognize and manage unconscious biases that affect the way we interact with others. In addition, providing tools and strategies to promote inclusivity and diversity in our daily lives.

This class will review the Fair Labor Standards Act (FLSA) and how it defines employee exemptions. We will also review Title VII of the Civil Rights Law and what the Equal Employment Opportunity Commission (EEOC) looks at when it receives a complaint.

From having a vacant position to onboarding your new employee, this class will provide a comprehensive review of the County’s recruitment, interviewing, and selection process. This course is highly recommended for employees of all levels who are involved with the recruitment process.

Understand the importance of documenting policy violations, performance and behavioral issues, while effectively utilizing Yuma County’s progressive disciplinary tools.

This session will help supervisors recognize when to speak with staff about FMLA, how to communicate with Human Resources, monitoring the use of FMLA, and the differences between the County Attendance Policy versus FMLA laws.

This course will provide supervisors an overview of the unemployment insurance process to help recognize what their responsibilities are and the importance of documentation.

The training provides a brief overview of FMLA and covers worker’s compensation and the role of the supervisor when an employee is injured while working. Additional discussion will focus on how to handle various situations when an employee is out on FMLA due to a work injury, their ability to return to work, and how worker’s compensation and FMLA run concurrently.

Learn to identify what causes employees to fall into the trouble zone, and develop an approach to deal with employees that result in a more consistent and beneficial outcome.

This class provides tools for employees at a supervisory level to manage their emotions, understand their feelings, and express themselves in a way that is positive to themselves and to those around them.

This class provides participants a voice when they would like to speak up and addresses the difference between assertiveness and aggression, using insight on manipulation for other’s benefit and touches on body language.