ITS Microsoft OneDrive for Beginners

E-mail is the preferred mode of communication in business today, and your email communication should reflect the professional that you are. This class will emphasize email manners and procedures.

FOR COUNTY EMPLOYEES ONLY This class will uncover the foundation of County Employment – the Standards of Conduct. This class will discuss what those standards mean, how they are applied, and how disciplinary action is taken when standards are violated.

This class discusses the importance of bystander training as an effective tool against harassment at work. This training will discuss the importance of reporting harassment, the process for investigating claims of harassment, and review the Yuma County Standards of Conduct and Anti-Harassment policy

Are you busy but struggling to be more productive? Trying to recall details and manage day to day interruptions with scattered notes is not the best way to make use of your brainpower. You can tackle tasks with ease and reserve your mental energy for work that drives productivity by mastering your To-Do list.

This class will review best practices in customer service – with techniques, including interacting with internal and external customers, the angry customer, and the impact quality customer service can have. Attendees will learn how to provide the kind of superior, memorable service that results in satisfied customers.

In this training we will learn how to develop an enhanced level of public speaking, by considering the audience, preparing and delivering effective presentations and most importantly, practicing!

Learn how to provide excellent service while maintaining professionalism under public scrutiny, including when interactions are being recorded.

Introduction to foundational concepts such as recognizing phishing emails, using strong passwords, multi-factor authentication (MFA), and how to improve one’s own security landscape.

Ready to pull back the curtain on AI? This deep dive explores the fascinating and sometimes frightening world of artificial intelligence, helping you understand how to harness its power for good. We'll uncover the hidden biases, navigate the ethical minefields, and equip you with the knowledge to use AI tools responsibly and with confidence.

This training will cover key components and best practices for creating an effective resume. Topics include identifying relevant information, showcasing skills and experiences, and formatting for maximum impact.

This session will cover how to enter, search for, and update both miscellaneous and standard receipts in Oracle Fusion, as well as provide an overview of how Treasurer’s Receipts (TRs) impact the Receivables module.

This workshop provides an overview of key purchasing and compliance processes within Yuma County, including policies, procurement methods for professional services, documentation requirements, compliance deadlines, and the Oracle requisition process.

COURT EMPLOYEES ONLY This training is focused on maintaining the highest standards of integrity, accountability, and public trust. This session will provide practical guidance and real-world scenarios to support ethical decision-making in our daily work as an employee of the court. As employees of the court, we are expected to uphold the highest ethical standards in all that we do. Don’t miss this opportunity to reinforce the standards that guide our service.

This training will provide departments with an overview of Fiscal Year 2025/26 year-end processing requirements, deadlines, and procedures. Topics will include General Ledger corrections and reclassifications, grant and project year-end requirements, labor schedule updates, grant revenue processing, cash receipts and accounts receivable procedures, accrual guidelines, and important deposit deadlines.

Uncertainty is an unavoidable part of both work and life. This interactive course helps participants understand why uncertainty can feel overwhelming, how it influences decision-making and emotional well-being, and practical strategies for responding with confidence and resilience. Participants will explore the science behind uncertainty, strengthen their emotional intelligence, and develop skills to adapt to change while maintaining effectiveness in the workplace.

Learn how to safely embrace the power of AI at work while keeping your company's sensitive data secure from accidental leaks.

Security breaches don't always come from the outside. This course explores the psychological, behavioral, and technical indicators of insider threats. Ranging from disgruntled employees to compromised credentials.

This training provides an overview of workplace discrimination, harassment, sexual harassment, bullying, workplace violence, and retaliation, with a focus on recognizing inappropriate conduct and understanding employee responsibilities. Staff will learn how to respond to and report concerns while reinforcing the Court’s expectations for a respectful, professional, safe, and harassment-free workplace.